“Google Books and microtasking aren’t quite the same thing, of course, but they illustrate similar points: about the factory floor lurking just below our Internet, about consumers’ ignorance — willful, or, more likely, unintentional — of the human labor that goes into the Internet, and about the lengths companies will go to keep things that way.”
We create technology to decrease costs associated with human labor, now we exploit people to do the work computers cant. This is very disturbing to me, specifically with regard to how these companies are explaining themselves out of an ethical conundrum by calling on the “white savoir industrial complex” critiqued by Teju Cole in this article in The Atlantic. Furthermore, of course the workers are not complaining – did sweatshop workers complain? No, because many were reliant on the menial work for survival. In other words, “don’t bite the hand that feeds you.” Read more here: Dawn of the Digital Sweatshop | Feature | Oakland, Berkeley & Bay Area News & Arts Coverage.